Hitachi - Clean Energy

Hitachi - True Stories

Toyota Way

Hofstede's Cultural Dimension

How would you describe the Singapore managers? How they rank compared to others in the Hofstede's model? Try the following links:

Geert Hofstede™ Cultural Dimensions


Managing across culture

EXPLORING THE RELATIONSHIPS AMONG ORGANIZATIONAL CULTURE,CUSTOMER SATISFACTION, AND PERFORMANCE

Leadership articles from Centre for Creative Leadership

10 Trends: A Study of Senior Executives' Views on the Future. This new, groundbreaking research reveals what global business leaders believe are the 10 biggest trends in effective leadership. Among them: collaboration, innovation and talent management.(Source CCT website). Ten Trends

Leadership Development: Past, Present, and Future "This article reviews notable trends in the leadership development field. In the past two decades, such trends included the proliferation of new leadership development methods and a growing recognition of the importance of a leader's emotional resonance with others. (CCT website)
Leadership Development: Past, Present, and Future

The Everyday Leadership research study attempts to better understand non-traditional leaders -- stay-at-home moms, small business owners, students, doctors, educators -- by gaining insights into their personal lives, their thoughts and theories about the practice of leadership, and their hopes for the future. The Everyday Leadership

The State of Teams - A Research White Paper from CCL
CCL's 2006 State of Teams white paper provides a broad look at the challenges, needs, and functioning of teams in today's organizations.The State of Teams

DHRM: Env of HRM

To make things easier for those who are studying the above module all the relevant background papers are listed in a single posting below:

e-Guide to The Employment Act of Singapore

Guidelines on Employment Practices

Case studies on Good Employment Practices in Singapore

Human Resource & Business Environment

Cost of Teacher Turnover

Cost of employee turnover

Organising Process

Organizational Evolution in a ‘Boundaryless’ Organization


From Traditional to Virtual Organisation: Implications for Work ...

Organisational Culture: Establishing what makes an Organisation Attractive


Understanding Organisation Culture and Innovation: A Case Study ...

Organisation Culture

Procedural Justice


All academic essays/assignments should adopt Hravard Referencing.Visit the following site for details:

Harvard Referencing

Get your punctuation and grammar right. Try the following site:

Grammar

Grammar Exercises

Academic writing & critical thinking
Learn how to write a good essay. Visit:
Writing an essay

HRM articles at Knowledge@Wharton

Knowledge@Wharton offers a range of articles on HRM, leadership and several other management related topics. Hope you will find it useful. You may be asked to sign in with an email, but it is worth the trouble. The email is used to just update you about the latest articles.

HRM articles ar Wharton

Links to Magazines and Newspapers

Visit the following links to keep track of latest business developments:


BusinessWeek

Time Magazine

Today

Recruitment Strategies That Work

How are you going to attrcat talented employees? Is there any way you can cope with big boys in the industry? Read the article at workforce.

Recruitment Strategies

Arul
www.CreativityAsia

How HR practices are connected to Business Strategy?

Read the article titled 'Manage Tomorrow Today'.

How and why should we manage the people in the organisation? What should we do when managing human capital? Read the article using the link below.


Manage Tomorrow Today

How ro Write a great assignment?

All academic essays/assignments should adopt Hravard Referencing.Visit the following site for details:

Harvard Referencing

Get your punctuation and grammar right. Try the following site:

Grammar

Grammar Exercises

Academic writing & critical thinking
Learn how to write a good essay. Visit:
Writing an essay

Work-Life Programme

The following site offers information about work-life programme and practices.

CSR Singapore

Work Life practices at ABN AMRO

Visit the following link and read the documents on Work-life strategies.

Work-life Strategies

Self Improvement

We need to aacquire the right habits to keep growing. Without self improvement it would be impossible to grow and experience success in our life. The blogLifeskills4success offers a number of links and articles aimed at self improvement. Click here for details: Lifeskills4success

Harvard Style Referencing

All assignments should adopt the Harvard style referencing. Please read the document at the following link:

Harvard Referencing - Audio Presentation from USQ


Harvard Referencing

Customer Service -Getting it Right

Every business organisation knows the importance of customer service standards. Some simply stay with a practical but a powerful GST approach - Ask their employees to Greet, Smile and say Thank You. When every business start incorporating GST in their service standards, you no longer enjoys a competitive advantage. Is there a way to stand out from the rest of crowd? You have to make sure every employee at all levels are actively involved in making their service speacial and unique. Employees at all levels with differing abilities can actively participate in proving customer service. If you want your employees at all level to go for the extra mile, then ask each one to watch this video in the link provided below.

If you are keen to get a in-house customer service excellence workshop for your organisation then: Send E-Mail to Centre for Creatve Thinking. Clients from Malaysia may call: 012-3479113 as well as email for details.

Customer Service Excellence - An Inspiring Video

PBM: Total Quality Management

The TQM is seen as a competitive advantage. When organisations are unable to compete on pricing, the only option is gain a competitive advantage based on quality. What is TQM and their principles? Try the following links:

TQM

Understanding TQM

Leadership Development Plan

Is it possible to develop the leadership potential within you? First you must belief that you have the potential for becoming a leader. It is that belief that becomes the basis when unfolding the leadership potentrial within you.

A thorough self awareness of your strengths and weaknesses is the first step if you are keen to develop the leadership skills. Seeking feedback form your friends, colleagues and close family members is one way to assess your strengths and weaknesses. If you are not so comfortable seeking feedback from thes egroup, then stepping aside and learning to self relflect is another option. You should be able to identify a number of assessment tools you can use to identify your areas of expertise, strengths and weaknesses.

Complete the assessment tool below to gain a better understanding about yourself:

Know yourself

Understanding Leadership

Then start with the ledaership development plan referred in the following document:

Developing The Leadership Within You

Managing Organizational Culture

Why should anyone be bothered about organisational culture? What is organizational culture? A common shared meaning right across the organisation is generally seen as the culture of the firm. In other words that is their way doing things in that place. There seems to be a common understanding among the employees, even though not everyone understand the reasons for doing them. The rituals and work processes are simply adopted as the norm.

Read the following articles at the three links for a better understanding of the topics:

Culture and Chrysler

Understanding Culture

Comprehensive view on Organizational Culture

Relevance of Performance Appraisal

Almost all the organizations carry out employee evaluation on a regular basis. The exercise carried right across the organisation attempts to document the employees' performance using certain standard forms. Though there are some valid reasons for conducting staff performance evaluation, there are people who argues that the annual exercise simply waste valuable time. Citing the various shortcomings of the HR functions they argue that the activity be dropped completly.

Is that the right thing to do? Should we discontinue the practice of conducting staff appraisal?It would be more appropriate to identify the shortcomings of the staff performance evaluation and take corrective actions to deal with the problems, instead of simply dropping it altogether. In this way one can still take full advantage of the benefits of employee performance review. The staff performance is closely tied up to the whole range of HR activities. The overall effectivenes sof the HR functions can't be harnesses without conducting employee performance review on a regular basis.

What should be the approach? The Harvard Business Week attempts to answer the related questions about performance appraisal. Enjoy the article.




Performance Appraisal

MHR: Understanding HR Functions

Read the articles using the link below for a better understanding of the various functions of HRM.


Performance Appraisal

Workforce diversity

Employee Motivation